This Privacy Policy describes how PowerOps ("we", "us", or "our") collects, uses, and protects your personal information when you use our digital platform for energy infrastructure operations. We are committed to safeguarding your privacy in accordance with applicable Canadian laws.
We collect information you provide directly, such as contact details, company information, and operational data. Our AI-driven platform also automatically collects technical data, usage patterns, and system performance metrics from connected infrastructure to enable monitoring and forecasting.
Your information is used to provide, maintain, and improve our services, including operational visibility, demand forecasting, and system-level monitoring. We use AI to analyze data for predictive insights and to enhance the security and efficiency of energy infrastructure operations.
We do not sell your personal data. We may share information with trusted service providers and partners necessary for platform functionality, strictly under confidentiality agreements. Disclosure may also occur if required by Canadian law or to protect our rights and safety.
We implement robust technical and organizational measures, including encryption and access controls, to protect your data against unauthorized access, alteration, or destruction. Our security protocols are designed to meet the high standards required for critical infrastructure data.
You have the right to access, correct, or delete your personal information. You can opt-out of certain data collections and communications. To exercise these rights, please contact us at [email protected].
We may update this policy periodically to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the new policy on our website with an updated effective date.