PowerOps Grid Sentinel: AI-Powered Infrastructure Monitoring Suite

Starting at $4,850 / month (Enterprise Plan)

Grid Sentinel is our flagship monitoring suite, delivering unparalleled operational visibility for Canada's complex energy infrastructure. It leverages proprietary AI models to analyze real-time data from generation assets, transmission lines, and distribution networks, predicting failures before they occur and optimizing load distribution across the entire grid. The platform features interactive, customizable dashboards that provide a single pane of glass for system health, performance metrics, and automated anomaly alerts, enabling control room operators to make data-driven decisions with confidence.

How can I get technical support?Our technical support team is available 24/7. You can reach us via the support portal in your dashboard, by email at [email protected], or by calling our dedicated support line at +1 463-463-7261.
What are your support hours?We provide 24/7/365 support for critical operational issues. For non-critical inquiries and account management, our team is available from 8 AM to 8 PM EST, Monday through Friday.
How do I report a system outage or critical issue?For immediate assistance with system outages or critical operational alerts, please call our emergency hotline at +1 463-463-7261 ext. 911. You can also trigger a critical alert directly from your PowerOps monitoring dashboard.
Where can I find documentation and guides?Comprehensive documentation, API guides, and video tutorials are available in the 'Resources' section of your PowerOps portal. You can also access our public knowledge base at docs.powerops.com.
Who should I contact for billing inquiries?For billing, invoices, and subscription plans, please contact our accounts team at [email protected]. We typically respond within one business day.
Can I schedule a training session for my team?Yes. We offer customized training sessions on the PowerOps platform. Please contact your account manager or email [email protected] to schedule a session.